I am so happy with communication and result of service. I had to work out of town for 2 weeks and my truck was making horrible noise that seemed like transmission too me, keep in mind this was Sunday night, I leave for work in Nevada Monday morning. My wife takes my truck in having no idea what to say and she was greeted and treated more than fair. They took the keys and called me with the problem not being transmission but in the rear differential. Got the best price on parts and even let me keep my truck there until I got home on Saturday when the truck was finished on Tuesday. Excellent group of people! Would highly recommend!